14-day money-back guarantee
If WA-Kit isn’t right for you, you can ask for a full refund within 14 days of your first payment for a Starter or Pro subscription, monthly or yearly. No questions asked.
How to ask for a refund
- Email [email protected] from the email address on your WA-Kit account, or
- use the link in the receipt email from Paddle, our payment provider.
Refunds go back to the card or payment method you used. They are processed by Paddle and usually appear within 5–10 business days, depending on your bank.
After 14 days
Payments made more than 14 days ago, and renewal payments, are not refundable. You can cancel at any time from Manage billing on the pricing page or My contacts, so you are not charged again. Your plan stays active until the end of the period you have already paid for.
When your plan ends
If you cancel or get a refund, your account moves to the free plan. Your saved contacts and templates are kept; you just can’t add more than the free plan allows.
Who sells WA-Kit subscriptions
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Your rights
This policy does not affect any rights you have under the consumer laws of your country.
Contact
Rangan Narasimhan, trading as WA-Kit · [email protected]